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What Information Do We Collect?

When you create an account We collect information from you eg: Name, address, email, phone number etc. When ordering or registering on our site, you will need to add your personal details, however you are still able to visit our site anonymously.

What do we use this information for?

Any of the information we collect from you may be used in one of the following ways:

  • To Personalise your experience (Your information helps us to better respond to your individual needs).
  • To Improve our website (We need your feedback to continually improve our website based on the info we receive from you.
  • To improve customer service (Your information helps us to more effectively respond to your needs
  • To process transactions (Your information, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent other than for the express purpose of delivering the purchased product or service requested by the customer.


To send periodic emails

The email address you provide for order processing, may be used to send you information & updates pertaining to your order. In addition to receiving related updates & occasional newsletters etc

Please Note: The newsletters are sent to our registered subscribers only. The information provided in these are to administer contests, promotions, sales, opal news etc Subscribers are always the 1st to see what’s new before any social media sites.

If at any time you would like to unsubscribe from receiving Global Opals newsletters, you can do so at the bottom of the email.

How do we protect your information?

We have a secure SSL server & we implement a variety of security measures to maintain the security of your account & personal details

Your information is safe with us

We do not disclose any of your details to outside parties Your personal information is kept on our website safe & secure.

Media Privacy Policy

Any photographs, videos, testimonials etc given by the customer to Global Opals, is kept privately unless permission is granted by them, to allow sharing of content on our website or social media pages (Facebook, Twitter etc). No names or personal information is shared on these sites.

Terms & Conditions

Please visit our terms & conditions page for more information

If you have any questions regarding this Privacy Policy please contact us at any time:

Jason & Nicole Carney

PO Box 8852, Gold Coast Mail Centre,

Bundall, QLD, 9726, Australia

Phone: 13000OPALS (67257)

Jason Mobile: +61 438351567

Nicole: +61 428290696