Terms & Conditions

$USD Currency 
The Currency on this website is defaulted to $USD for the convenience to our customers. The reason for this is the majority of our clientelle are American based, and the fact that the $USD Currency is familiar World Wide. If you want to see the value in another currency ($AUD, EURO, GB Pound) please hover over the blue icon on each listing.
Using the currency converter.
This will show it in a relatively accurate price of the current exchange rate. This currency converter is automatically updated every 10mins. The currency converter is fed directly from the source below.
Currencies from: https://www.xe.com/currencyconverter/
Please use this service as a guide only, as the World Currencies are forever fluctuating and often these currencies differ between each provider.
PayPal have slightly different exchange rates than the Currency Converter exchange rates. Their explanation can be found at PayPal Fees.
Direct Debit
Please make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account. Please note that our website defaults to $USD, so please ensure you are paying in $USD, or the equivalent in the chosen currency before sending the Direct Debit.
If using the currency converter to change the pricing from $AUD to $USD, you may be charged currency conversion fees from your bank.
For peice-of-mind: Please check your banks fees if you are unsure of their charges.
Return Policy:
We have a very simple policy for returns: If (for any reason) you are not 100% Satisfied with your purchase, Please contact us immediately! We can discuss the return of your purchase, and offer the following options.
Exchange: For another product of equal value.
Merchandise Credit: For future purchases.
Money Back: *Please contact us within 7 days of receiving your Opal (or product) to receive this offer. All Opals (or products) have to be in the exact same condition as they were when they were sent (Un-altered) Please Note: All return postage fees will be the responsibility of the buyer.
If the transaction was completed using the direct debit option, it will have been processed into our bank account in Australia, therefore processed in $AUD (Australian Dollars) This will be the same value returned in $AUD to your account. We cannot be held responsible for any fluctuations of currencies during the period of the return. If you have any questions, please call us anytime on 13000-OPALS or contact us at contact@globalopals.com
Using Our Jeweller – If you purchase an Opal off us & use our jeweller to make a ring/pendant etc We (Global Opals) are NOT held reponsible for any damage, loss, breakage, import duties etc  There is NO REFUND once it is out of our hands.